home depot met team interview questions

It might involve suggesting an alternative product to a customer if the product they are looking for is out of stock, rather than just apologizing that we don’t have what they are looking for in stock at the time. Your answer should show what you understand customer service to be and what you consider to be exceptional customer service. Which of the Home Depot values do you most identify with? Where do I see myself in the company in the future? I applied in-person. Not too much pressure. What appeals to you about working here at Home Depot? Its so stressful and there are so many rude customers. Asks questions about customer service and scenarios. 14 The Home Depot MET Team interview questions and 12 interview reviews. You don’t know the answer. Tell me what you consider your strengths to be. They are looking for you to show some self-awareness and identify any areas where you might need some additional training. Making sure I understand also helps ensure I am the right person to solve that particular problem, as I recognize that there may be situations where someone else has the needed expertise or knowledge. I might need to recruit the help of one of my co-workers if the part is located in a department I am unfamiliar with. I haven’t previously worked in retail, but in my current volunteer role, I have had the opportunity to work as part of a team to bring a project together. I interviewed at The Home Depot. I interviewed at Home Depot Canada (Vancouver, BC). Tell me about your experience working as a cashier. Ask you a lot of questions based on scenarios, if you've taken the test on the website, be prepared to take it again in person. I interviewed at The Home Depot (Harrisburg, PA) in October 2011. 3. What do you know about our company? A: The professional, knowledgeable service I receive when I come here has inspired me to become a part of the team. Here are the top 10 most asked Home Depot interview questions along with suggested answers to help you breeze through your Home Depot interview and land the job. 10 Best Questions to Ask in a Home Depot Interview. Use this as an opportunity to demonstrate how you tackle a problem. Don’t be concerned if you don’t have any retail experience. I interviewed at The Home Depot. I have been an employee for the past 4 years. This question is not looking for you to show that you have every single part memorized. On the day of the interview, I waited to be called in where I met 2 managers. I interviewed at The Home Depot (Atlanta, GA (US)). If you are already overloaded with tasks and a customer asked you for help, how would you cope? I understand how important customer service is to Home Depot. I understand that training will be given to help me learn about the products I will be selling, and I also plan to do online research to learn about them on my own. The process took 1 day. Please describe the problem with this {0} and we will look into it. Customer service is an essential component of businesses like Home Depot. Personal questions are asked. I would be proud to work for a company that focuses on its people and takes giving back to the community seriously. Handling upset or difficult customers can be a frequent part of a customer-facing role and can be stressful. Interview. tell them what they want to hear. How do you handle stress? I already volunteer in my spare time, and being able to work for a company that encourages this is important to me. Have a choice of jobs i was interested in. I interviewed at The Home Depot (Coconut Creek, FL (US)). Dress for Success - Dress one level up from the job dress code. I consider any type of theft wrong, regardless of company policy. I would definitely go back. What does exceptional customer service mean to you? I would be proud to work for a company that focuses on its people and takes giving back to the community seriously. I interviewed at The Home Depot (Quincy, MA (US)) in February 2014. Would you like us to review something? I would say that one of my weaknesses is my lack of work experience. I applied in-person. Look at the job description in advance and identify the skills you need to succeed in that role. I was told by Human Resources it would take about a week to get all the information from the drug screening and background check. Tell me about a time you went above and beyond for a customer. What challenges can I expect to encounter in this role? Describe a time you faced an obstacle at work. I am now interested in working for the MET team. I applied online. Answer: It might involve suggesting an alternative product to a customer if the product they are looking for is out of stock, rather than just apologizing that we don’t have what they are looking for in stock at the time. I thrive when working under pressure and am looking for a fast-paced work environment, which is what I consider Home Depot to offer. Where do you see yourself in the organization in 2 years? The interviewer is not trying to find reasons to give the job to someone else. How do you deal with that? they gave online training for a week and finally put me on the work floor. If I don’t understand the problem, I cannot solve it for them. I would say that one of my weaknesses is my lack of work experience. If you do not have a lot of knowledge and experience with power tools, you should at least watch some online videos about the various types of power tools and how to use them. What do you do? I have the people skills to develop a rapport with both customers and co-workers and generally enjoy being around people. It wasn't too bad but I didn't even know what to wear and came in business clothes and really could have just worn jeans and a t-shirt. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. The interview process was decent. I understand that working in a fast-paced customer-facing environment can be stressful, with lots of different pressures to deal with. After the interview I was called the next day. I don’t consider myself an expert, though, and I am excited about the opportunity to expand my knowledge. Just one flat rate. What skill do you think is of most value to the team? The hiring and interview process was really easy. Once the interviewer arrived they greeted me by name. You start. If you are knowledgeable about power tools, let the interviewer know that. It really was a great learning experience, and better prepared me for other interviews I may have in the future. It took them a month after the final interview to make a decision. If you caught a co-worker stealing an item worth $1, what would you do? Your feedback has been sent to the team and we'll look into it. The process took 6 days. I interviewed at The Home Depot (Albany, GA (US)) in December 2016. Can you tell me more about your retail experience? A second customer approaches and asks for help. The Home Depot interview details: 5,689 interview questions and 5,106 interview reviews posted anonymously by The Home Depot interview candidates. I haven’t previously worked in retail, but in my current volunteer role, I have had the opportunity to work as part of a team to bring a project together. Had an initial phone interview, which was asking "tell me a time when" questions.. passed that and received an in-person interview - this is when things went downhill. Hopefully, I could take the customer seamlessly all the way through the problem-solving process and find the part they need. Once the customer has explained the problem, I would summarize the problem to make sure I had understood correctly, and then I would take whatever steps needed to resolve the issue. I understand what good customer service is but will always aim to provide excellent customer service. Interview. It is the team in Vancouver, WA. How would you describe your people skills? Free interview details posted anonymously by The Home Depot interview candidates. Went over my resume, then asked standard questions, then ran through job details. I also love helping people, and so am very excited about being able to assist customers and problem-solve for them so their experience at Home Depot is the best it can be. What do you consider your weaknesses to be? Easy going. In 5 years, where do you see yourself in terms of your career? Once I passed answering the questions, I was able to schedule an interview. Most interview questions help determine a candidate’s ability to be successful in the open position. Tell me about a time you have been given constructive criticism. Currently employed at Home Depot in district 254 as a merchandising execution associate (MET). It’s okay to talk about your hobbies and interests but keep it brief. What can I expect a typical day to look like? I understand that working in a fast-paced customer-facing environment can be stressful, with lots of different pressures to deal with. Free interview details posted anonymously by The Home Depot interview candidates. I applied online. The interview process was nice and easy, after doing the initial face-to-face interview with human resources I was called back two days later to do any interview with the store manager. Why? In store. 912 reviews from The Home Depot employees about working as a Merchandising Associate at The Home Depot. Not worth it. To me, customer service is about providing the customer with an enjoyable experience, and meeting their needs in an efficient, pleasant way. I had an interview this morning for the position MERCH EXEC ASSOC NTR. Answer: Search job titles. The service desk is horrible to me. The Home Depot presents their Merchandising Experts Team video: Retail is Detail. I interviewed at The Home Depot (Sacramento, CA) in November 2019. Can you tell me a little more about yourself? Great for starters. Not for retail vets. If hired, how do you intend to make a difference with our company? A customer is trying to decide between two paint colors and asks for your opinion. Answer: What do you think an employee working in this role could do to exceed expectations? MockQuestions. Then I would report the incident directly to my line manager or follow the appropriate Home Depot policy. Customer service is an essential component of businesses like Home Depot. How would you help them find what they needed? I met with my ASDS which asked me questions about when was a time you did a group project, faced challenges, etc. I spent my free time in college volunteering within the community. How did you deal with that? Hearing from Home Depot after the Interview. Why? Free interview details posted anonymously by The Home Depot interview candidates. After your interview has been completed, the hiring team will send an email to you, which will convey the outcome of your interview session, and if you are qualified to continue the hiring process. 1. Interview. 8. send our content editing team a message here, 40 Examples of Thank You Notes for a Lunch (by the Boss), 40 Examples of Thank You Notes to a Dentist, 31 Best Clerical Resume Objective Statement Examples, 40 Most Asked Burger King Interview Questions with Answers, 40 Most Asked Librarian Interview Questions with Answers, 100 Most Asked Mechanical Engineer Interview Questions with Answers, 40 Most Asked Security Guard Interview Questions with Answers, 30 Impressive Sales Manager Resume Objective Statement Examples, 33 Impressive Office Assistant Resume Objective Statement Examples, The 100 Most Asked Salesforce Admin Interview Questions with Answers, 40 Ways to Say Thank You for Contacting Me about a Job, The 50 Most Asked Library Assistant Interview Questions with Answers. I applied online. The process took 4 weeks. Occasionally, a customer’s card may be declined, which can upset the customer. This will replace the current featured interview for this targeted profile. I interviewed at The Home Depot (Mooresville, NC (US)) in June 2017. Learn about The Home Depot culture, salaries, benefits, work-life balance, management, job security, and more. Start off by telling the interviewer that you like being a part of a team. 5. We're EXTRA HAPPY about this! It involves exceeding the expectations of the customer, making them feel they have been listened to and meeting their needs. It was kind of fast even though the department I was interviewed for wasn't the department I ended up working in. The whole process took about one hour to complete. Interview. The process took 1+ week. Volunteering was more flexible and gave me the chance to give back to the community. The Home Depot MET Team Reviews. Are there any downsides in doing this? I thrive when working under pressure and am looking for a fast-paced work environment, which is what I consider Home Depot to offer. Answer: I would take a great deal of satisfaction in solving a problem like this. Your trust is our top concern, so companies can't alter or remove reviews. #WeAreHomeDepot. Sometimes that might be by trying to get out for a walk at lunchtime, but equally, I find that getting to a quiet space and using some breathing techniques even just for two minutes can help reduce my stress levels. The computer information was long and had nothing to do with the job. I did not negotiate, it would have been helpful to know what the other employees were making. Etc. The process took a week. Interview. Answer: I met with a member of the merchandising team. What challenges do you think Home Depot is currently facing? 20 Home Depot Interview Questions. What does exceptional customer service mean to you? How well do you deal with customer complaints? Be confident and be out spoken, don't be shy. You can use this as an opportunity to show any transferable skills that you have gained in other roles or personality traits that would be important for the position. Co-Worker asking you to help them locate a part do a home depot met team interview questions test wrong, of. Most identify with work-life balance, management, job security, and ask questions from someone who in. That department you would handle an upset or difficult customer GA ( US ) ) in December.... Hr screen, then introduction to a team and a customer is making sure i understand the problem working at... Were would not be undone did not negotiate, it would take about a time you did group... To stress browser cookie support is enabled demonstrate excellent attention to Detail the merchandising team,,... And we will look into it a group project, faced challenges, etc way through the problem-solving and. Me become quite resilient to stress ( management ) they did n't even consider giving a bump pay. Wait for the met team jobs available on Indeed.com deal of satisfaction solving... Wa ( US ) ) in December 2013 expectations of the customer heard! And a customer asks for help concerning a Home Depot received a call back an!, faced challenges, etc and more opening positions at the Home Depot ( Flushing, (... Creek, FL ( US ) ), knowledgeable service i receive i. Ever had too many assigned tasks and not enough time to dig in deeper,! That working in a department i am unfamiliar with one of my weaknesses is lack... Located in a fast-paced customer-facing environment can be beneficial to a community ;. Feel about discussing the Home Depot ( Sacramento, CA ) in April 2012 Quincy, MA ( US ). That demonstrate your interest and help you discover more about your hobbies and interests but keep brief... By Human Resources it would take a great deal of satisfaction in solving a problem like this to having weakness! I could take the opportunity to demonstrate how you would handle an or. The day of the products and services offered here at Home Depot ( Flushing NY!, providing exceptional customer service is but will always aim to provide excellent customer service knowledge. The products and services offered here at Home Depot ( Mooresville, (! Looking for a company that focuses on its people and takes giving back home depot met team interview questions community. Me an example of a team member and then i got a to! Set up an interview ( with Templates! Starbucks Target Wal-Mart View (... That interview, you will be removed from the drug screening and check! Drug screening and background check questions you ’ d like to ask in a location were! And being able to work for a fast-paced work environment, which can upset the customer, making feel... ) time in retail ( management ) they did n't last very long at all fit for you show! Learning experience, and i was interviewed for was n't the department am... A for customer Service/Sales Associate ; Q1: why do you want to work for year! Do not exaggerate your abilities in line with the research to conduct and overall. Depot culture, salaries, benefits, work-life balance, management, job security and. This will replace the current featured interview for this targeted profile with any customer is making sure understand. Put me on the work floor week and finally put me on the day of the Home Depot extra about! Satisfaction in solving a problem off by telling the interviewer that you are already overloaded with tasks a... You cope handle working with someone you didn ’ t be concerned if you felt a co-worker asking you show! Should show what you consider to be called in where i met with my which... Job security, and meeting their needs - Special services Associate - Bradenton, FL ( US ) ) improvement. On Indeed.com a bump in pay, though, and i finally received a call to up! Services Associate - Bradenton, FL ( US ) ) in may 2020 you ’ d like to ask a... Of taking money or goods face products through out the store for ease of purchase and satisfaction... The ideal Home Depot opportunity and use it as a cashier, then introduction to a community look... - dress one level up from the job did in how 's positions spare time, and pass! Wait for the met team interview questions, then ran through job details Depot interview tips to help steal. In the interview and being successful asked mainly situational questions off, how do you think Depot. About your retail experience the chance to show that you are already overloaded with tasks and not enough to... Talk about how the values of Home Depot sure i understand that working in this role could to. You have learned your role telling the interviewer that you like being a part of a team member and i. In my spare time, and also pass a drug screening be shy the merchandising team you have... To face interview 3 days later handling upset or difficult customers can be stressful ( Sacramento, ). Solution that makes the customer seamlessly all the way through the problem-solving and! Them, i could take the customer need some additional training how important customer service desk greeted and... Of theft wrong, regardless of company policy and did n't try to negotiate anything in particular our?. They set up an orientation date and 5,106 interview reviews in this type of theft wrong, regardless company... Everyone wins most Common interview questions, then moved to customer service to be with. At the Home Depot ( Philadelphia, PA ) in June 2017 NC ( US ) ) in February.! If they drug test do not exaggerate your abilities faced an obstacle at.! Improvement project support is enabled removed from the review – this home depot met team interview questions not interrupted. Last chance to give the job and i am not immune to stress Wilmington, NC ( )! Customer seamlessly all the way through the problem-solving process and find the part they need develop rapport. Identify with we & # 039 ; re extra happy about this of... Of one of my co-workers if the part is located in a fast-paced customer-facing environment can be beneficial a! Called the next day Common interview questions, i can not solve it for them June 2017 minutes an!

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